Messaging app WhatsApp down in global outage

PUBLISHED Wed, May 03, 2017 - 5:48pm EDT
Credit: WhatsApp

The popular mobile messaging service WhatsApp went down Wednesday in what appeared to be a worldwide outage, but only few details were immediately available. The outage has now been resolved. (more)

The outage began on late Wednesday afternoon (New York time) when users reported that they were unable to send or receive messages. Reports were coming in from all parts of the world, indicating that the outage could have affected all or most users.

Many people took to social media to express their frustration, causing WhatsApp to start trending on Twitter. The outage was resolved after several hours though there has been no word on what caused it.

"Our service is experiencing a problem right now. We are working on it and hope to restore the functionality shortly. Sorry for the inconvenience," the app's "System Status" page said earlier, providing no further details.

WhatsApp Messenger, which was founded by Jan Koum in 2009 but was later sold to Facebook, has more than 1.2 billion users, making it the world's most popular mobile messaging app. Widespread service outages have happened in the past but are relatively rare.

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