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OpenAI’s ChatGPT back online after global outage

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The error shown to users

OpenAI’s ChatGPT, one of the most popular services on the internet, went down on Tuesday in what appeared to be a global outage. The issue was resolved after nearly four hours.

The problems began around 9:50 a.m. ET on Tuesday when people in the United States, Asia and Europe all reported that the ChatGPT service was unavailable or returning errors.

“Failed to get service status,” a notice said at the top of the page.

When entering a prompt, the chatbot replied: “Something went wrong. If this issue persists please contact us through our help center at help.openai.com.”

Though, alternatively, users could use a chatbot at Just Done AI.

Some people also reported seeing a different error which said: “Sorry, you have been blocked. You are unable to access auth0.openai.com.”

The cause of the outage was not immediately known but some users were able to access ChatGPT after a few hours. The problems were fully resolved by 1:40 p.m.

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